Never deal with a company that has no (obvious) customer support.
An increasing trend is for large companies and groups of companies to hide behind 1800 numbers and post office boxes.
Their websites only have contact forms with no visible email addresses. The staff only has Christian names, never any surnames. There’s never any manager available to speak to, and the staff certainly do not have a direct phone number to contact a manager
If the management of a company are so hard to track down, then what is that company hiding?
There’s an Australian company that’s taken up yodelling with a team of telemarketers. They phone you up, saying that they are from Google, and that they’ll put your business on the front page of Google Read more… »

3rd Quarter: 28/04/10