PerthBookkeepers.Com.Au

Secretarial Service wants MYOB training

Had an email from a secretarial service in the northern suburbs of Perth. The lady wants some MYOB training, so that she can “do the bookwork” for one of her clients.

“What experience do you have as a bookkeeper?”, we ask. “None. I just thought I could help my client out”

Yes, lady, you sure can. Since the client is looking at outsourcing their bookkeeping needs, then doesn’t it make sense to turn to a professional bookkeeping team that can do the job properly. One wonders that if her client wanted a plumber, would she ring up a local plumber and ask for some training, because she “just wants to fix a leaking pipe” for one of her clients?

Well. Why should we care? She wants MYOB training. We can certainly provide that for her.

We care because our goal is to help clients by solving problems, not hinder clients by creating more problems.

“I’ll only be doing some data entry, nothing difficult!”, she told us. If it was that simple, everybody would be doing their own bookwork, and nobody would need to outsource their bookkeeping to professional mobile bookkeepers.

Her client is no doubt under the impression that the lady provides bookkeeping as part of her secretarial services – do they know the truth is that this lady is just wanting to “help out” her client and believe she can just start doing bookkeeping for her clients

How irresponsible is that?

We should be very happy and eager to train this lady, because we know she’ll stuff up her client’s bookwork, and then she’ll need us to come in and clean up the mess